Welcome to Royal Import 2024CA, LLC. By accessing or purchasing from our website, you agree to the following Terms and Conditions.

1. General

• Royal Import 2024CA, LLC operates from Doral, Florida, United States.

• We sell wholesale footwear and may also serve individual customers.

• Prices are fixed and non-negotiable.

• We reserve the right to refuse or cancel any order at our discretion.

2. Orders & Payments

• Orders can be placed with or without an account.

• Payment must be completed before processing begins.

• Accepted payment methods include credit cards, PayPal, Apple Pay, and bank transfer.

• We reserve the right to cancel or hold any order suspected of fraud or unauthorized activity.

3. Shipping

• Orders are processed within 1–4 business days.

• Estimated delivery time is up to 2 weeks depending on destination.

• Shipping carriers are selected at our discretion.

• We may refuse shipment to certain countries and issue a refund if necessary.

• Customs duties and taxes are included in pricing.

Delivery Responsibility

Once a shipment is marked as delivered by the carrier, Royal Import 2024CA, LLC is not responsible for lost or stolen packages. Customers are responsible for providing a secure delivery location.

4. Returns & Refunds

• All sales are final once the order has been shipped.

• We do not accept returns under any circumstances after shipment.

• Orders may only be canceled before shipment.

Refunds are only issued in the following cases:

• The order cannot be delivered

• The item arrives damaged or defective (proof required)

All refund requests are reviewed and approved at our discretion.

5. Cancellations

• Orders may be canceled within 24 hours of purchase.

• Orders cannot be canceled after processing or shipment has begun.

6. Customer Agreement

By placing an order, you acknowledge and agree that:

• You have read and accepted these Terms and Conditions

• You understand that all sales are final after shipping

• You agree that no returns will be accepted once an order is shipped

7. Disputes & Chargebacks

• Customers agree to contact us at royalimport2024@gmail.com before initiating any dispute or chargeback.

• We reserve the right to provide proof of transaction, shipment, delivery, and communication to payment providers.

• Filing a chargeback without contacting us may delay resolution.

8. Limitation of Liability

Royal Import 2024CA, LLC is not liable for:

• Shipping delays caused by carriers or customs

• Indirect, incidental, or consequential damages

• Losses resulting from misuse of products

9. Governing Law

These Terms are governed by the laws of the State of Florida, United States.

10. Contact

For any questions, contact us at:
royalimport2024@gmail.com